This Privacy Policy ("Policy") describes how pk97 (operating at pk97.vip, referred to herein as "pk97", "we", "us", or "our") collects, uses, stores, discloses, and protects the personal information of individuals who access and use the pk97 Platform ("you", "your", "the user"). By registering an account or using any feature of the pk97 Platform, you acknowledge that you have read this Policy and consent to the data practices described herein. If you do not agree with this Policy, you must discontinue your use of the Platform immediately.
pk97 is the data controller responsible for the personal information collected through pk97.vip. As the data controller, pk97 determines the purposes and means by which your personal data is processed. For all data-related enquiries, you may contact us at [email protected].
This Policy applies to all personal information collected through the pk97 website, mobile browser interface, live chat support, email correspondence, and any other interaction with the pk97 Platform.
pk97 collects personal information through several channels. The categories of data we collect include:
When you create a pk97 account, we collect the information you provide during registration, which typically includes:
To comply with our Know Your Customer (KYC) obligations and to prevent fraud and underage access, pk97 collects:
When you make deposits or withdrawal requests on pk97, we collect information necessary to process those transactions, including:
pk97 records your gaming activity on the Platform, including wagers placed, game sessions, betting history, bonus usage, and account balance movements. This data is used for account management, dispute resolution, and responsible gaming monitoring.
When you access the pk97 Platform, we automatically collect certain technical data, including:
When you contact pk97 support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the outcome of support interactions.
pk97 uses your personal information for the following purposes:
pk97 processes your personal data under the following legal bases:
pk97 does not sell your personal information to third parties. We may share your data in the following limited circumstances:
All third parties with whom pk97 shares personal data are contractually required to implement appropriate security measures and to process that data only for the specified purposes.
pk97 retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of individual identifiers.
pk97 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While pk97 employs robust security practices, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying pk97 immediately of any suspected unauthorised account access.
The pk97 Platform uses cookies and similar tracking technologies to enable core Platform functionality, remember your preferences, analyse usage patterns, and support fraud detection systems.
You may control non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to use the pk97 Platform.
Subject to applicable law, you have the following rights in relation to your personal data held by pk97:
To exercise any of these rights, please contact [email protected] with your registered username and a description of your request. pk97 will respond within 30 days of receipt. Identity verification may be required before we action any data rights request.
The pk97 Platform is strictly for adults aged 18 and above. pk97 does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory component of the registration and KYC process.
If pk97 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you have reason to believe that a minor has registered on the Platform, please notify us immediately at [email protected].
The operation of the pk97 Platform may involve the transfer of personal data to servers or processors located outside Pakistan. Where such transfers occur, pk97 ensures that appropriate safeguards are in place — including contractual protections and data processing agreements — to maintain the equivalent standard of data protection required by this Policy.
By using the pk97 Platform, you acknowledge and consent to the transfer of your personal data in accordance with this Policy.
pk97 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, Platform features, or applicable legal requirements. Where material changes are made, registered users will be notified by email or by a prominent notice on the Platform. The "Last updated" date at the top of this page reflects the date of the most recent revision.
Your continued use of the pk97 Platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes.
For all privacy-related queries, data access requests, or concerns about how pk97 handles your personal information, please contact us:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Please include your registered username and a clear description of your query or request. pk97 aims to respond to all privacy requests within 30 calendar days. For complex requests, we will acknowledge receipt within 5 business days and provide a substantive response within the 30-day period.
pk97 never sells your personal information to third parties. Your data is used exclusively for the purposes stated in this Policy — account management, payment processing, KYC compliance, and Platform improvement.
All data transmitted between your device and the pk97 Platform is protected by HTTPS encryption. Passwords and sensitive financial details are encrypted at rest using industry-standard techniques.
Identity verification on pk97 protects both the player and the Platform. CNIC-based age verification prevents underage access; source-of-funds checks prevent the Platform from being misused for financial crime.
Access, correction, deletion, portability — your data rights are real and actionable at pk97. Submit a request to [email protected] and receive a substantive response within 30 days. No bureaucratic runaround.
Promotional emails and bonus notifications from pk97 are based on your consent and can be withdrawn at any time by contacting support. Opting out of marketing does not affect your account access or any other service.
pk97 states explicitly how long each category of your data is retained and why. Records required for regulatory compliance are held for defined minimum periods; after expiry they are securely and permanently deleted.
pk97 is built on transparency. Play with confidence knowing exactly how your information is handled. Read our full policies and explore the platform today.
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